This article will help you understand what product details are imported from BigCommerce and what information is updated back to BigCommerce from Orderhive.

Once integrated, Orderhive will import all your products and populate them on the Inventory page.

Orderhive imports the below product fields from BigCommerce: 

Name
SKU
Inventory
Description
Weight
Price
Image

The above mentioned details are also synced for Variants (called as Options in BigCommerce). 

Inventory Updates

All your BigCommerce products will get populated on the Inventory page. The product quantity is saved under On Hand stock field in Orderhive. All the products will be part of the warehouse you selected while integrating your store.

When stock levels get updated automatically to BigCommerce

Whenever you change the stock in Orderhive or a new sales order drops on BigCommerce or on any integrated channel, Orderhive will automatically push new stock levels to BigCommerce in real-time.

Here’s how you can change stock in Orderhive manually:

From the Inventory page, go to the product whose stock needs to be adjusted. Enter the new stock in the Warehouse New On Hand field and click on the Update button to save. This action will trigger Orderhive to update the stock automatically to BigCommerce in real-time.

Important Note: Orderhive will update stock levels to BigCommerce only if you have enabled the inventory tracking method known as "PUSH STOCK QUANTITIES".

Automatic price updates

Along with the available stock, you can even change the retail price of a BigCommerce product . The new price will get updated to BigCommerce in real-time. You can edit the price from the inventory page or the product detail page.
Enter the new price in the Retail Price field and click outside the box to save. This will trigger Orderhive to update the price to BigCommerce automatically.

New Products Sync

After integration, any new products added in your BigCommerce store will import in Orderhive only after Instant product Sync.


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