This article will help you understand what product details are synced from CS-Cart and what information is updated back to  CS-Cart from Orderhive.

Once integrated, Orderhive will sync all your products and their variants and populate them on the Inventory page.

Orderhive imports the below product fields from  CS-Cart:

Product Code (synced as SKU in Orderhive)

Quantity 

Description 

Name

Weight

Price

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Orderhive imports variants (called as combinations in CS-Cart) too. If we don't receive name of the variant from CS-Cart, it will be updated in Orderhive in this format i.e. Parent name_attribute 1_attribute 2. 

Inventory Updates

All CS-Cart products will get populated on the Inventory page. The inventory is saved under Available stock field in Orderhive. All the products will be part of the warehouse you selected during while integrating your store.

When stock levels get updated automatically to CS-Cart

Whenever you change the stock in Orderhive or a new sales order drops on CS-Cart or on any integrated channel, Orderhive will automatically push new stock levels to CS-Cart in real-time.

Here’s how you can change stock in Orderhive manually:

From the Inventory page, go to the product whose stock needs to be adjusted. Enter the new stock in the Warehouse QTY field and click outside the box to save. This action will trigger Orderhive to update the inventory levels automatically to CS-Cart in real-time.

Automatic Price Updates

Along with the available stock, you can even change the retail price of products synced from  CS-Cart. The new retail price will get updated to CS-Cart in real-time. You can edit the price from the inventory page or the product detail page.

Enter the new price in the Retail Price field and click outside the box to save. This will trigger Orderhive to update the price to CS-Cart automatically.

New Products Sync

After initial sync, any new products added in your CS-Cart store will import in Orderhive when you use the Instant Product Sync feature.

Go to Manage Integrations page or the Sync button on the top menu to sync new products. 

If you install Add-on we developed for CS-Cart, then new products, customers, and orders will automatically sync in Orderhive. To know more about the add-on, visit the Detailed Instructions tab on the Add CS-Cart page. 

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