This article explains about the order and customer details Orderhive imports from CS-Cart and what information is updated back to CS-Cart.

Once integrated, Orderhive automatically syncs sales orders and customers from your CS-Cart store.

Orderhive imports the below order fields from CS-Cart:

Payment method

Total

Payment

Notes (synced as comments in Orderhive)

Details (synced as comments in Orderhive)

Currency

Line items (SKU, name, price, qty shipped, qty ordered, discount, tax)

Address (first name, last name, address 1 and 2, city, state, zip code, country, phone)

Extra items (tax, discount, shipping cost, payment surcharge)

Shipments (products, qty ordered, total shipped, carrier, tracking no., shipment time)

Orderhive imports the below customer details from CS-Cart

Email

First name, last name

Order Status Mapping

This image shows the statuses synced from CS-Cart are updated as what status in Orderhive and vice-versa.

Shipment Updates

Once you create a shipment for a CS-Cart order in Orderhive, tracking number and courier name will get automatically updated to CS-Cart. 

New Orders & Customers Sync

After initial sync, any new orders and customers will get imported in Orderhive automatically.

Did this answer your question?