Once you connect your Zoho account with Orderhive, the below data will sync to Zoho:

- Customers

- Sales orders and their corresponding products

Customers

Customers are synced under Contacts in Zoho. The below fields get synced:

- Name

- Email address

- Contact no.

- Contact Owner (admin of Orderhive account)


The total number of customers, orders, and listings (products) successfully exported will be displayed on the Manage Integrations page.


Also, the customers exported to Zoho can also be identified by the Zoho logo displayed on the listing page.

Sales Orders 

The below sales order fields are exported to Zoho.

- Sales Order ID (synced under Subject field. Prefix is channel order id and suffix is Orderhive order id)

- Contact/customers

- Order Status

- Bill to Address, Ship to address

- Products details (price, quantity, amount)

- Extra items (synced as products in Zoho)

Note: SO number in Zoho is their unique ID. 

The below image shows the order status mapping from Orderhive to Zoho. 

The sales order exported to Zoho can also be identified by the Zoho logo displayed on the listing page.

Products

Corresponding products of the sales orders will get exported to Zoho CRM under Products menu.

The below product details are synced:

- Name

- Price

- Available Stock

- Description

The Available Stock of the product that gets exported to Zoho will be same at the time of syncing. This will get updated under Quantity in Stock field in Zoho.

Notes:

  • New sales orders (corresponding products) and customers added after the initial integration will get exported to Zoho.
  • Sync time to export data may take longer as Zoho uses API limits to throttle large volume of requests. 
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