This article explains about the order and customer details Orderhive imports from Magento and what information is updated back to Magento.

Once integrated, Orderhive automatically syncs sales orders and customers from your Magento store.

Orderhive imports the below order fields from Magento

Increment ID

Entity ID



Status History (synced as comments in Orderhive)

Billing Address

Shipping Address

Payment method 

Payment status (not paid, paid, partially paid)

Tax type (Inward, Outward)

Line items (SKU, Name, Quantity shipped, ordered, canceled, and refunded , discount, tax, tax (%))

Extra items (Shipping, Shipping tax, shipping discount)

Shipments (tracking number, courier name)

Orderhive imports the below customer details from Magento


First name, Middle Name, Last name

Address (Street, company, city, region, postcode)


Entity ID

Order Status Mapping

This image shows the statuses synced from Magento are updated as what status in Orderhive and vice-versa. 

Shipment Updates

Once you create a shipment for a Magento order in Orderhive, tracking number and courier name will get automatically updated to Magento.

New Orders & Customers Sync

After initial sync, any new orders and customers will get imported in Orderhive automatically.

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