This article explains about the order and customer details Orderhive imports from Vend after integration.

Once integrated, Orderhive automatically syncs sales orders and customers from Vend.

Orderhive imports the below order fields from Vend:

Payment method name

Notes (synced as comments)


Line item details (Status, name, SKU, Price, quantity)

Billing and shipping address

Customer details

Payment status mapping (Total payment, Total to pay)

Invoice no.

Note: Orderhive doesn’t sync order returns from Vend at the moment.

Orderhive imports the below customer details from Vend:

Orderhive doesn't import Walkin customers' details. All other types of customers are imported.


First name, last name

Address (Physical and shipping address)

Order Status Mapping

This image shows the statuses synced from Vend are updated as what status in Orderhive.

Note: Any changes made to order statuses in Orderhive will not get updated to Vend automatically.

New Orders & Customers Sync

After initial sync, any new orders and customers will get imported in Orderhive automatically.

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