BigCommerce Integration - Overview

BigCommerce is one of the most widely used e-commerce platforms by online merchants. Orderhive provides a seamless integration with BigCommerce so that you can centralize and automate your inventory and shipping operations with ease.

Reaching Integration Settings:

Integrating your BigCommerce store is a simple process with no technical support required. You’ll find the steps to integrate on the Add integration page.

  1. Go to Settings on the left-hand side bottom of your screen 
  2. Go to Settings→ Integrations to add BigCommerce store.

Scroll down to select Bigcommerce and click on it.

It takes you through the detailed steps to be performed for successful integration.

After reading the steps thoroughly, click “Next”.

Store Name:

Enter the desired Store Name that you want to keep for your BigCommerce store. You can name your channel whatever you want, this name will be used across your Orderhive account.

BigCommerce Store name:

BigCommerce Store name can be fetched from a URL like this available in your BigCommerce account. In this case, the store name is store-69xupd.

Sync Pending Orders:

A pending order is an order for which the customer started the checkout process but did not complete it. Incomplete orders are assigned a "Pending" status in BigCommerce.
Keeping it ON will sync such Pending Orders from BigCommerce.
Keeping it OFF will not sync Pending orders from your store to OH.
Orderhive recommends keeping it OFF.

There are various new functions and checks available at the time of integration like:

Automatically archive product in Orderhive when deleted on BigCommerce store: 

If this option is ON (recommended), the product will be automatically archived in Orderhive if they are deleted on BigCommerce store.

Also, it is important to note that the product gets archived only after Instant Product Sync is done and completed. The automatic archive will not work until and unless instant product sync is performed.

If this option is OFF, the product will stay in Orderhive even though it is deleted on your store. You might have to archive it again in Orderhive if you don’t want to see the product in a list.

Warehouses to Fulfill from:

This shows the list of all the available warehouses whose inventory quantity should reflect on your BigCommerce store. A single warehouse, all or a combination can be selected according to the requirement.

For example, if you turn ON two warehouses, an addition of stock of 2 warehouses will be reflected in the store.

Default Warehouse: 

This shows the list of all the available warehouses in the drop-down where you can select one which from which you want to reserve stock by default on receiving an order.

Sync Orders From:

This helps to select the appropriate date you want to sync orders from your BigCommerce store.

The below image represents the integration flow between BigCommerce and Orderhive.

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