CS-Cart Order Management

This article explains the order and customer details Cin7 Orderhive imports from Cs-Cart and which corresponding statuses are updated back to Cs-Cart.

Once integrated, Cin7 Orderhive automatically syncs sales orders and customers from your CS-Cart store.

Cin7 Orderhive imports the below order fields from CS-Cart:

Payment method

Total

Payment

Notes (synced as comments in Cin7 Orderhive)

Details (synced as comments in Cin7 Orderhive)

Currency

Line items (SKU, name, price, qty shipped, qty ordered, discount, tax)

Address (first name, last name, address 1 and 2, city, state, zip code, country, phone)

Extra items (tax, discount, shipping cost, payment surcharge)

Shipments (products, qty ordered, total shipped, carrier, tracking no., shipment time)

Cin7 Orderhive imports the below customer details from CS-Cart

Email

First name, last name

Order Status Mapping

This image shows the statuses synced from CS-Cart are updated as what status in Cin7 Orderhive and vice-versa.

Shipment Updates

Any shipment created for a CS-Cart order in Cin7 Orderhive, the tracking number and courier name will get automatically updated to CS-Cart.

New Orders & Customers Sync

After the initial sync, any new orders and customers will get imported into Cin7 Orderhive automatically.

 

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