This article explains the order and customer details Cin7 Orderhive imports from Cs-Cart and which corresponding statuses are updated back to Cs-Cart.
Once integrated, Cin7 Orderhive automatically syncs sales orders and customers from your CS-Cart store.
Cin7 Orderhive imports the below order fields from CS-Cart:
Payment method
Total
Payment
Notes (synced as comments in Cin7 Orderhive)
Details (synced as comments in Cin7 Orderhive)
Currency
Line items (SKU, name, price, qty shipped, qty ordered, discount, tax)
Address (first name, last name, address 1 and 2, city, state, zip code, country, phone)
Extra items (tax, discount, shipping cost, payment surcharge)
Shipments (products, qty ordered, total shipped, carrier, tracking no., shipment time)
Cin7 Orderhive imports the below customer details from CS-Cart
First name, last name
Order Status Mapping
This image shows the statuses synced from CS-Cart are updated as what status in Cin7 Orderhive and vice-versa.
Shipment Updates
Any shipment created for a CS-Cart order in Cin7 Orderhive, the tracking number and courier name will get automatically updated to CS-Cart.
New Orders & Customers Sync
After the initial sync, any new orders and customers will get imported into Cin7 Orderhive automatically.
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