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  3. FTP (File Transfer Protocol) Integration

FTP - Inventory Import Integration

FTP is a file transfer protocol to transfer files from one location to another. Orderhive enables sellers to bring inventory updates from other systems to their Orderhive account. It is mainly used to bring quantity updates from the suppliers/manufacturers’ systems.

Reaching FTP Inventory Integration:

  1. Go to Integrations from the left side menu
  2. Click on FTP
  3. Click on FTP (Inventory Import)

Store Name:

Insert your desired Store Name. Try to keep it short and unique.

Default Warehouse:

This shows the list of all the available warehouses in the drop-down where you can select one warehouse to save inventory updates coming through FTP.

Host IP Address:

It is the IP address of a device where the file is located. Add host IP address in the field

FTP/SFTP Port Number:

Please add the port number according to the type of integration. You will find this information with your supplier or manufacturer who is providing FTP integration.

FTP/SFTP Username and Password:

Add the username and password to access the other system to import a file.

FTP Connection Type:

Select the FTP connection type based on your FTP connection.

After filling all the necessary fields, please click on Next.

File Location:

Add the complete location where the file is located on the other system/server.

File Name Type:

Select Fix file from the drop-down. Dynamic option will be applicable where orderhive is creating a file by export. In the inventory import case, Orderhive is downloading a file from another server/system.

File Name:

Write the exact name of the file which will send inventory updates to Orderhive.

Note: Enter remote file name without extension. If "File Name Type" is "fixed" this will be the filename else it will be file prefix.


Processing Template:

Upload the sample file consists of all the headings. You can also upload the same file which you have on the server for the inventory import. Headings which are in the file and in the Orderhive will be mapped.

Note: Browse file processing template(.json and .xml file only).


Sync Time Interval:

Select the time interval from the drop down at which Orderhive should check for the updates in other system.

After adding all the required details, click on the Save button.

Next step is to map fields between Orderhive and the sample file. It will be done by our technical support team. Please contact Orderhive support for the same.


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