Houzz Order Management

This article explains about the order, and customer details Orderhive imports from Houzz and what information is updated back to Houzz.

Once integrated, Orderhive automatically syncs sales orders and customers from your Houzz store.

Orderhive imports the below order fields from Houzz:

Billing address

Shipping address

Total (inclusive tax)

Customer message (synced as comments in Orderhive)

Payment method

Payment status (If captured, will be marked as paid in Orderhive. If not captured, it will stay as unpaid in Orderhive)

Extra items (shipping costs, discount)

Line items (SKU, NAME, PRODUCT OPTIONS, QUANTITY, WRAPPING MESSAGE)

Orderhive imports the below customer details from Houzz:

Email

First name, last name

Phone

Address (street 1, street 2, company, city, country, zip)

Order Status Mapping

During the initial sync, the below Houzz order status will be mapped and synced in Orderhive.

The below image shows Orderhive order status being updated in Houzz.

After integration, orders, customers, and returns will get imported in Orderhive automatically.

Push Stock Quantities: This toggle button enables you to push the inventory quantities to the Houzz channel.

Push Order Status Updates: This toggle button enables you to push the status updates from Confirmed to Delivered from Orderhive to Houzz.

Push Price Updates: This toggle button enables you to push the price updates from Orderhive to Houzz.

Automatically archive product in Orderhive when deleted on store: When any product has been deleted in Houzz, those products will be auto-archived in Orderhive so that they don’t appear in the product list.

 

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