Jet Order Management

This article explains about the order, shipment, and customer details Orderhive imports from Jet and what information is updated back to Jet.

Once integrated, Orderhive automatically syncs sales orders and customers from your Jet store.

Orderhive imports the below order fields from Jet

Order Number, Order ID

Billing address (Address line 1, address line 2, company, city, province, zip)

Shipping Address (Address line 1, address line 2, company, city, province, zip)

Payment gateway (synced in Payment method in Orderhive)

Currency

Total Price

Notes (Saved as comments in Orderhive)

Line item details (SKU, variant id, name, price, discount, quantity ordered, quantity shipped, quantity returned, tax, tax (%))

Extra items (tax, discount, shipping)

Shipments (Tracking company, tracking number, shipping time)

Orderhive imports the below customer details from Jet

Email

First name, last name

Phone

Address line 1, address line 2, company, city, province, zip

Order Status Mapping

The below image shows Jet order statuses are marked as what in Orderhive.

 

The below image shows Orderhive order statuses that are updated back to Jet




INTEGRATION  SETTINGS:

Push Stock Quantities: This toggle button enables you to push the inventory quantities to the channel.

Push Order Status Updates: This toggle button enables you to push the order status updates from Orderhive to Jet.

Push Price Updates: This toggle button enables you to push the price updates from 

Orderhive to Jet.

Automatically archive product in Orderhive when deleted on store: When any product has been deleted on Jet , those products will be auto-archived in Orderhive so that they don’t appear in the product list.

New Orders & Customers Sync

After the initial sync, any new orders and customers will get imported in Orderhive automatically.

 

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