Magento Order Management

This article explains about the order and customer details Orderhive imports from Magento and what information is updated back to Magento.

Once integrated, Orderhive automatically syncs sales orders and customers from your Magento store.

Orderhive imports the below order fields from Magento

Increment ID
Entity ID
Status History (synced as comments in Orderhive)
Billing Address
Shipping Address
Payment method
Payment status (not paid, paid, partially paid)
Tax type (Inward, Outward)
Line items (SKU, Name, Quantity shipped, ordered, canceled, and refunded , discount, tax, tax (%))
Extra items (Shipping, Shipping tax, shipping discount)
Shipments (tracking number, courier name)

Orderhive imports the below customer details from Magento

First name, Middle Name, Last name
Address (Street, company, city, region, postcode)
Entity ID
Order Status Mapping:

This image shows the statuses synced from Magento are updated as what status in Orderhive and vice-versa. 

Shipment Updates:

Once a shipment is created for a Magento order in Orderhive, tracking number and courier name will get automatically updated to Magento. 

New Orders & Customers Sync

After initial sync, any new orders and customers will get imported in Orderhive automatically.

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