Managing Orders Shipped Outside Cin7 Orderhive

Cin7 Orderhive supports the majority of the shipping carriers to generate shipping labels. Though if you are generating shipping labels outside Cin7 Orderhive for whatever reason, it is important to mark those orders as delivered in Cin7 Orderhive to manage the products' outgoing quantity.

Important Note: Before marking orders as delivered make sure that you have kept Send order status update option as OFF for each sales channel from the Integrations page.

Follow the below steps to turn OFF Push Order Status Update:

  • Go to the Integrations Page.
  • Click on the store to go to its detail page.

  • Keep the Push Order Status Update button OFF then click on the Save button to save the setting.

Now, come back to the order page to mark orders as delivered. You can do that in bulk as well. Follow the below steps to mark orders as delivered.

  • Go to the Orders module.
  • Select the orders you want to mark as delivered
  • Click on the Ship button

  • Select Deliver Shipment
  • Choose the Ship from Warehouse
  • Click on Done

Once you click on Done, those orders will be marked as delivered and shown under the Delivered tab. 

Note: You can also perform this operation using Import Tracking Number Sheet.


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