Returns Settings

Cin7 Orderhive provides you with the option of specifying the reasons while processing returns for orders.

Follow the below steps to reach Return settings:

• Go to Settings on the top of your screen.
• Click on Returns.

Cin7 Orderhive already provides a few predefined reasons for handling returns. In case there are any other reasons that need to be added, click on the + icon.

• Type in the reason and click on Add.
• On clicking on Add, the reason will be saved and will be visible in the list.

• Reasons can be edited or deleted, once they have been added.

• Once you click on Edit, you can edit the reason and then click on Save.

• If you want to delete a specific reason, you can click on Delete and it will prompt for confirmation. Click on Yes, Delete to delete that particular record permanently.

Not getting what you need? Chat with our product expert immediately.