This article will help you understand what product details are imported from Vend and what information is updated back to Vend from Cin7 Orderhive.
Once integrated, Cin7 Orderhive will import active listings and populate them under the Products page.
Cin7 Orderhive imports the below product fields from Vend:
- Brand Name
- Inventory (Quantity)
The above details are imported for variants too.
All the imported products will get populated on the Products page. The product quantity imported from Vend is saved under the Available stock field in Cin7 Orderhive. All the listings will be part of the warehouse you selected during the integration.
When stock levels get updated:
Whenever you change the stock in Cin7 Orderhive or a new sales order drops on Vend or on any integrated channel (product listed with similar SKU on other channels or merged in Cin7 Orderhive manually), Cin7 Orderhive will automatically update the stock and push new stock levels to Vend.
Manual Stock Adjustment in Cin7 Orderhive:
The stock can be manually adjusted here and the new stock will get updated to Vend in real-time. You can follow the below steps to update the stock:
- From the Products page, go to the product whose stock needs to be adjusted and click on the On Hand quantity of that item to open the quick stock adjustment menu.
- Enter the new stock in New OnHand in the respective Warehouse and click on the Update button. This action will trigger Cin7 Orderhive to update the stock instantly for that item. The Reason column is to note the reason for the change in quantities of the product.
- On-hand quantities are those quantities that are actually available in your Warehouse. When you are adjusting the New OnHand Quantity please keep in mind the stock which you mention is Available and the Outgoing quantity added together. It signifies the total quantity stock in your warehouse.
- You can also edit the stock from the product detail page. Double click on the product you want to change the quantity and then click on the On-Hand quantity. The same pop-up will open and you can update the revised quantities in the New OnHand field. Click on Update once you have adjusted your quantity. The stock will be adjusted and updated across all your channels.
Managing Product Prices
Along with stock, you can even change the retail price of Vend products in Cin7 Orderhive. You can edit the price from the inventory page or the product detail page and the new price gets updated to Vend.
Editing the Price from the Products List page:
To update the price from the Products - click on the Price which will open up a new pop-up box named Price Adjustment which will allow you to adjust your prices for your store. Enter your updated price and click on Update which will save the prices for your store and update across your store.
Editing the price from the product detail page:
First, open the product for which you want to update the price. Then click on Edit. Secondly, enter the new price in the Price field for Vend integration and click on Save to update the prices. This will trigger Cin7 Orderhive to update the price to Vend.
New Product Sync:
Every time when new products are added to Vend, they can be synced into Cin7 Orderhive by clicking on the Instant Product Sync for the respective channel (Refresh icon beside the search bar). This button has the additional function of pushing the quantities of the existing products to Vend.
View Archived Products:
Once a product is deleted from a store, on doing Instant Product Sync in Cin7 Orderhive, that product will be moved to the Archived Products list.
A product can also be archived manually from the Products page.
You can view the archived products list from Settings > Products > View Archived Products.
Clicking on View Archived Products will redirect you to the Archive products page.
These products can be unarchived or can be permanently deleted if needed.
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